Terms of Service

Connect Services | ABN 72 655 856 376 | Last updated: 27 March 2026

1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of the Connect Services website located at connectservices.com.au (the “Website”), operated by Connect Services ABN 72 655 856 376 (“Connect Services”, “we”, “us”, “our”).

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website. These Terms apply to all visitors and users of the Website.

2. Use of the Website

2.1 Permitted Use

You may access and use our Website for lawful purposes and in accordance with these Terms. You agree to use the Website only for its intended purpose: to learn about Connect Services and the products and services we offer, and to make genuine enquiries.

2.2 Prohibited Conduct

You must not:

  • Use the Website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorised access to any part of the Website or its underlying systems
  • Transmit any malicious code, viruses, or other harmful content
  • Scrape, copy, or reproduce Website content for commercial purposes without our written consent
  • Use the Website to submit false, misleading, or fraudulent information
  • Interfere with or disrupt the operation of the Website

3. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, photography, video, and the overall design and layout, is the property of Connect Services or its licensors and is protected by Australian copyright law.

You may view, download, and print content from this Website for your personal, non-commercial use only. No content may be reproduced, republished, distributed, or otherwise used for commercial purposes without our prior written consent.

The Connect Services name, logo, and any associated product or service names are trademarks of Connect Services. Nothing on this Website grants any licence to use our trademarks.

4. Products, Services and Pricing

Information about products and services on this Website is provided for general informational purposes. Details of specific offerings, pricing, and availability are subject to change without notice.

Nothing on this Website constitutes a binding offer or quotation. Any formal engagement for works, goods, or services with Connect Services is governed by our separate Terms of Trade, which will be provided to you as part of a formal proposal or quotation.

Product images and descriptions are indicative only. Connect Services does not warrant that product descriptions or other Website content are accurate, complete, reliable, current, or error-free.

5. Third-Party Content and Links

Our Website may contain links to third-party websites, including manufacturer websites, industry bodies, and technology partners. These links are provided for your convenience only. Connect Services does not control third-party websites and is not responsible for their content, privacy practices, or availability.

The inclusion of a link does not imply any endorsement by Connect Services. We encourage you to review the terms and privacy policies of any third-party site you visit.

6. Disclaimers

6.1 General Disclaimer

Our Website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Connect Services makes no warranties or representations, express or implied, regarding the accuracy, completeness, reliability, suitability, or availability of the Website or its content.

6.2 Technical Information

While we take care to ensure that technical information about products and services is accurate, technology products evolve and specifications may change. You should verify current product specifications directly with Connect Services or the relevant manufacturer before making procurement decisions.

6.3 Professional Advice

Content on this Website is general in nature and does not constitute professional, technical, legal, or financial advice. For advice specific to your situation, please contact Connect Services directly.

7. Limitation of Liability

To the fullest extent permitted by Australian law, Connect Services excludes all liability for any direct, indirect, incidental, or consequential loss or damage arising from your use of, or inability to use, this Website, including without limitation any loss of data, loss of revenue, or damage to equipment.

Nothing in these Terms is intended to exclude, restrict, or modify any right or remedy you may have under the Australian Consumer Law that cannot be excluded, restricted, or modified by agreement.

8. Contact Forms and Enquiries

When you submit an enquiry through our Website, you consent to Connect Services collecting and using the information you provide for the purpose of responding to your enquiry and assessing whether we can assist you. Your personal information will be handled in accordance with our Privacy Policy.

Submitting an enquiry does not create any contractual obligation on the part of Connect Services to provide goods or services. Any formal engagement will be subject to a separate agreement and our Terms of Trade.

9. Privacy

Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Website Availability

We do not guarantee that our Website will be available at all times. We reserve the right to suspend, withdraw, or restrict access to all or any part of our Website at any time without notice, for operational, maintenance, or other reasons.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Queensland, Australia. By using our Website, you submit to the non-exclusive jurisdiction of the courts of Queensland.

12. Changes to These Terms

We may update these Terms from time to time. The revised Terms will be posted on this page with an updated date. Your continued use of the Website following any change constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.

13. Contact

If you have any questions about these Terms, please contact us:

For all commercial engagements, including projects, supply of goods, and installation services, please refer to our separate Terms of Trade, which govern those arrangements.